How an increasingly digitised passenger benefits all

24th October 2018

It is true to say that Digital technology has truly revolutionized every stage of the passenger journey, and we are on the first step of a journey that will see Digital become inextricably linked with the passenger themselves.

October 2018 | Lawrence Scott, Insights Manager | 6 minute read

How Low Cost Carriers are unlocking passenger growth

23rd August 2018

The first in a series of monthly articles, Insights Manager Lawrence Scott explores the meteoric growth of Low Cost Carriers; how they’re winning with tomorrow’s traveller and why it’s important for retailers and brands to focus on meeting their retail needs, rather than focusing on the trend of declining average passenger spend.

August 2018 | Lawrence Scott, Insights Manager | 5 minute read

Joining the dots between Sydney’s rich retail harvest and international pax numbers

14th March 2018

Sydney’s Kingsford Smith Airport in Australia revealed a strong set of financial figures for FY2017 recently where retail outperformed passenger increases by a considerable margin. CiR have reviewed the numbers to show where that growth is coming from.

March 2018 | by Garry Stasiulevicuis, President

The Chinese consumer – what can we expect in 2018 and beyond?

7th March 2018

Chinese New Year – one of the biggest sales opportunities of the year for the duty free and travel retail industry– is now over. Retailers will, no doubt, be counting up any revenue gains versus last year.

March 2018 | by Garry Stasiulevicuis, President

The Industry In 2018; Part Two

11th January 2018

Last week CiR shared their views on the industry trends Travel Retail and Duty Free is likely to see and experience in 2018. Here we investigate the trends likely to influence traveller and shopper behaviour, including localisation, sustainability, experiences and personalisation.

January 2018 | by Garry Stasiulevicuis, President